At Shivalikview Resorts Private Limited, we prioritize customer satisfaction and aim to provide a smooth and transparent booking experience. If, for any reason, you need to cancel your booking, our refund policy is as follows:

 

1.Refund Eligibility:

You are eligible for a full refund if you submit your refund request within 7 days of placing your order.

 

2.Refund Process:

Once your refund request is received and verified, the refund will be processed within 7 working days. The amount will be credited back to your original mode of payment.

 

3.How to Request a Refund:

To request a refund, please contact our customer support team at Customer Care +91-90411 64223

 

4.Non-Refundable Cases:

•Refund requests made after 7 days of the booking date will not be entertained.

 

•Any services already availed or partially used bookings are not eligible for a refund.

 

For any further assistance or queries, feel free to reach out to us. We’re here to help!

 

Customer Care +91-90411 64223
Reservation Department +91-9041977784

Help@shivalikviewresorts.com

Bookings@shivalikviewresorts.com